Privacy Policy

1. Introduction

PrestaHub.eu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prestahub.eu and purchase our products.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Data Controller

The data controller responsible for your personal data is:

3. Data We Collect

3.1 Information You Provide

• Account Information: Email address when making a purchase or downloading free modules
• Billing Information: Company name, VAT number (optional, for B2B purchases)
• Communication Data: Information you provide when contacting support

3.2 Automatically Collected Information

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, referring website
• IP Address: For security and fraud prevention

3.3 Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or full payment details on our servers. Stripe's privacy policy applies to payment data.

4. How We Use Your Data

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To send you download links and product updates
• To provide customer support
• To send promotional communications (with your consent)
• To improve our website and services
• To prevent fraud and maintain security
• To comply with legal obligations

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract Performance: Processing necessary to fulfill our contract with you (delivering purchased products)
• Legitimate Interests: Improving our services, preventing fraud
• Consent: Marketing communications, non-essential cookies
• Legal Obligation: Compliance with tax and accounting requirements

6. Data Sharing

We may share your information with:

• Payment Processor: Stripe, for payment processing
• Email Service: For sending transactional and marketing emails
• Hosting Provider: Where our website is hosted
• Analytics: Anonymous, aggregated data for website analytics

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide you with our services
• Comply with legal obligations (e.g., tax records for 7 years)
• Resolve disputes and enforce agreements

You can request deletion of your data at any time, subject to legal retention requirements.

8. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise these rights, contact us at privacy@prestahub.eu.

9. Cookies

We use cookies and similar technologies on our website. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmission
• Secure payment processing via Stripe
• Limited access to personal data
• Regular security assessments

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: